Suren Jewels
🗽 Suren Jewels
Cloud Infrastructure • SRE • Security Engineer
Azure • AWS • GCP | Automation • Zero Trust • Platform Engineering | Applied ML (UW)
📍 Greater Seattle Area, WA • 🇺🇸 U.S. Citizen
📧 SurenJewelsPro@gmail.com • 📱 +1 (206) 356-6900
💼 Professional Summary
Cloud Infrastructure, SRE, and Security Engineer with proven experience delivering secure, scalable, and highly available systems across aerospace, federal, and enterprise environments.
I design and operate hybrid and multi-cloud platforms (Azure, AWS, GCP), automate infrastructure using Terraform, Python, and PowerShell, and implement Zero Trust-aligned security controls for IL4/IL5 and production fleets.
Key achievements: Led initiatives in satellite test infrastructure (Amazon Kuiper), IL4/IL5 secure access platforms (federal), and hybrid cloud capacity optimization (ServiceNow), improving utilization, reliability, and onboarding speed across 1,000+ servers and 500+ users.
Currently contributing to applied machine learning platform integration at the University of Washington, connecting ML workflows with secure, scalable infrastructure.
📊 Technical Skills Matrix
☁️ Cloud Platforms
| Technology | Proficiency | Experience |
|---|---|---|
 |
Multi-cloud architecture, M365, hybrid environments | |
 |
Cloud Practitioner certified, EC2, S3, IAM | |
 |
Recently learned, compute, storage basics | |
 |
M365 Administrator certified |
🤖 Automation & Infrastructure as Code
| Technology | Proficiency | Experience |
|---|---|---|
 |
Associate certified, practical IaC experience | |
 |
Automation, scripting, ML integration | |
 |
Windows automation, Azure management | |
 |
Linux automation, deployment scripts | |
 |
CI/CD pipelines, workflow automation |
🔒 Security & Compliance
| Technology | Proficiency | Experience |
|---|---|---|
 |
Architecture implementation, IL4/IL5 | |
 |
YubiKey, Okta, enterprise authentication | |
 |
IL4/IL5 compliance, federal environments | |
 |
Framework implementation, controls | |
 |
Intune, Jamf, device management |
🔐 Identity & Access Management
| Technology | Proficiency | Experience |
|---|---|---|
 |
SSO, federation, identity governance | |
 |
Hardware tokens, MFA implementation | |
 |
Directory services, hybrid identity | |
 |
Role-based access control, policies |
🛠️ Enterprise & DevOps Tools
| Technology | Proficiency | Experience |
|---|---|---|
 |
ITSM, capacity mgmt, 1000+ servers | |
 |
Project management, agile workflows | |
 |
Device management, Windows/Android | |
 |
macOS/iOS management | |
 |
Virtualization, vSphere |
🧠 Machine Learning & Emerging Tech
| Technology | Proficiency | Status |
|---|---|---|
 |
University of Washington program | |
 |
ML workflows, infrastructure integration | |
 |
Containerization basics | |
 |
Container orchestration concepts |
🎯 Impact Dashboard
| ### 💰 **Cost Optimization** ``` $2M+ ████████████████████ Recovered in unused assets ServiceNow capacity optimization ``` ### ⚡ **Speed Improvements** ``` 45% ████████████████████ Faster provisioning Intune/Jamf automation 40% ██████████████████░░ Faster onboarding EGSE deployment standardization ``` | ### 📊 **Scale & Reliability** ``` 1,000+ ████████████████████ Servers Managed across 34 PODs ServiceNow production fleet 99.8% ████████████████████ Uptime Enterprise-grade availability IL4/IL5 & production systems ``` ### 👥 **User Impact** ``` 500+ ████████████████████ Users Federal IL4/IL5 support Secure access platform ``` |
🏗️ Key Projects & Systems
🛰️ EGSE Deployment System — Amazon Project Kuiper
Mission-Critical Satellite Test Infrastructure | Dec 2024 - Feb 2025
Challenge: Deploy satellite test equipment across complex multi-OS environments
Solution: Standardized 8-phase deployment with automated validation
Result: ⚡ 40% faster onboarding • 📋 Cross-team adoption
Key Achievements:
- ✅ Deployed EGSE racks supporting spacecraft testing across Linux/Windows platforms
- 📚 Authored step-by-step readiness documentation adopted across 8 deployment phases
- 🚀 Reduced onboarding time 40% through validation and workflow standardization
- 🔄 Enabled repeatable configuration standards for cross-team adoption
📊 Hybrid Cloud Capacity Optimization — ServiceNow
Fleet-Scale Resource & Cost Management | Jul 2024 - Oct 2024
Challenge: Optimize 1,000+ servers across 34 PODs with inefficient resource usage
Solution: Data-driven capacity analysis and automated asset discovery
Result: 💰 $2M+ recovery • 📈 32% utilization improvement • 🎯 99.8% uptime
Key Achievements:
- 🖥️ Managed 1,000+ servers across 34 PODs in hybrid production environments
- 📊 Improved utilization and capacity planning 32%, preventing infrastructure overrun
- 💰 Identified and recovered $2M+ in unused hardware and licenses
- 🔧 Stabilized RHEL8 upgrade path by diagnosing deployment defects
- ⚡ Sustained 99.8% uptime across shared and private server pools
🛡️ IL4/IL5 Secure Access Platform — Federal
FedRAMP-Compliant Authentication & Device Provisioning | Dec 2023 - Jun 2024
Challenge: Secure federal access for 500+ users with strict IL4/IL5 compliance
Solution: Automated provisioning + Zero Trust controls + MFA/PAM implementation
Result: ⚡ 45% faster provisioning • 🎯 99.8% uptime • 🔒 Full compliance
Key Achievements:
- 👥 Supported IL4/IL5 secure environments for 500+ federal users
- ⚡ Accelerated device and account provisioning 45% using Intune, Jamf, workflow automation
- 🎫 Resolved 1,200+ escalations, maintaining 99.8% uptime for critical services
- 🔐 Implemented MFA, PAM, VPN, and compliance controls aligned to FedRAMP requirements
🧰 Scripts Toolkit — Automation & SRE Utilities
Reusable Automation for Cloud, Security & Systems Engineering
A curated collection of production-ready automation tools for cloud operations, security workflows, and systems engineering. Includes modules for log parsing, bulk operations, environment validation, and admin utilities.
Demonstrates:
- 🔧 Practical scripting patterns for real-world scenarios
- 📚 High-quality documentation and code organization
- ♻️ Reusable engineering patterns for rapid deployment
🌐 Enterprise Infrastructure Modernization — UPS
Network Infrastructure Transformation | May 2021 - Dec 2023
Challenge: Modernize legacy network infrastructure across 10 sites for 10,000+ users
Solution: Phased Wi-Fi/VoIP upgrades with governance policy implementation
Result: 🌐 10 sites modernized • ✅ 200+ incidents resolved • 💰 $800K saved
Key Achievements:
- 🌐 Modernized Wi-Fi and VoIP services across 10 sites, improving reliability
- 🎯 Led 15+ IT projects, negotiating vendor contracts that saved $800K
- 🔧 Resolved 200+ critical infrastructure incidents, improving MTTR and uptime
- 📋 Authored 15+ IT policies enforcing governance for 10,000+ users
📈 Career Timeline
2025 ┤ Applied ML Program (UW) — ML Platform Integration
2024 ┤ Amazon Project Kuiper — EGSE Deployment (40% faster onboarding)
├ ServiceNow — Cloud Capacity ($2M+ recovery, 1000+ servers)
└ ServiceNow — Federal IL4/IL5 Security (500+ users, 99.8% uptime)
2023 ┤
2022 ┤ UPS — Infrastructure Modernization (10 sites, $800K saved)
2021 ┤
2020 ┤
2019 ┤ Charter Communications — Network Engineering (95% fix rate)
2018 ┤
2017 ┤ FarazWare Co. — Founder (5,000+ deployments, 8-person team)
🏆 Certifications
### ☁️ **Cloud & Multi-Cloud**
- Cloud Practitioner
- Fundamentals
- Enterprise Essentials
- Associate
-  Cloud+
|
### 🔒 **Security & Compliance**
- Administrator
-  Foundation
|
### 🛠️ **Systems & Automation**
- Administration
- Automation
- Automation
-  IaC *(In Progress)*
|
🎓 Education
| Institution | Program | Location |
|---|---|---|
 |
Machine Learning Program | Seattle, WA |
 |
Cloud Architecture & Services | Bellevue, WA |
 |
M.S. Software Engineering | Tehran, Iran |
 |
B.S. Computer Science | Arak, Iran |
🌍 Languages
 Fluent |
 Native |
 Fluent |
📂 Additional Projects
| Project | Description | Link |
|---|---|---|
| 🔐 YubiKey, VDI & ServiceNow Support | Identity engineering & Zero Trust implementations | View Repo |
| 🌐 Charter Network Engineering | Field network engineering & installation | View Repo |
| 💼 FarazWare Consulting | IT consultancy with 5,000+ deployments | View Repo |
| 📊 ERP & GIS Modernization | Multi-million dollar ERP integration | View Repo |
| 🎓 University ICT Lecturer | Taught 900+ students/semester with 25+ lab modules | View Repo |
| 🗂️ Legacy Projects Archive | Historical projects and early career work | View Archive |
📬 Get In Touch
🔒 Confidentiality Notice: Some projects involve sensitive or proprietary systems. All shared documentation is sanitized, and certain technical details are intentionally omitted for security and compliance reasons.
💡 Explore my Scripts Toolkit for reusable automation utilities across Python, PowerShell, Bash, and Terraform.
Building secure, scalable infrastructure for aerospace, federal, and enterprise systems