Suren A. Jewels
Suren A. Jewels
Cloud & Systems Engineer • IL4/IL5 GovCloud • Identity & Access • Automation
Azure • AWS • ServiceNow | Zero Trust • SRE • Infrastructure | Applied ML (UW)
Professional Summary
Cloud & Systems Engineer with experience supporting aerospace, federal IL4/IL5, and enterprise environments.
I build and operate secure, scalable infrastructure across Azure, AWS, and ServiceNow, automate workflows using Python, PowerShell, and Terraform, and implement Zero Trust–aligned identity and access controls.
My work includes:
- Satellite test infrastructure (Amazon Kuiper)
- IL4/IL5 secure access platforms (federal)
- Hybrid cloud capacity engineering (ServiceNow)
- Enterprise infrastructure modernization (UPS)
- ML platform integration (University of Washington)
I focus on stability, security, automation, and reliability across multi‑cloud and hybrid systems.
Technical Skills Matrix
Cloud & Infrastructure
- Azure (Primary)
- AWS
- GCP
- Microsoft 365
- Hybrid Identity (Entra ID / AD)
- Linux • Windows • VDI
Automation & IaC
- Python
- PowerShell
- Bash
- Terraform
- GitHub Actions
- CI/CD Workflows
Security & Compliance
- Zero Trust Architecture
- IAM • MFA • PAM
- FedRAMP IL4/IL5
- NIST Frameworks
- Endpoint Security (Intune, Jamf)
Identity & Access
- Okta
- YubiKey
- Entra ID / Active Directory
- RBAC
- Conditional Access
- VPN & Secure Remote Access
Enterprise & SRE Tooling
- ServiceNow
- Intune
- Jamf
- VMware
- JIRA
- Monitoring • HA • DR • Capacity Engineering
Impact Dashboard
Scale & Reliability
- 1,000+ servers managed across 34 PODs
- 99.8% uptime across IL4/IL5 and production systems
- 500+ federal users supported in secure environments
Performance & Optimization
- 32% improvement in hybrid cloud utilization
- $2M+ in unused assets recovered
- 40% faster onboarding for satellite test systems (Kuiper)
- 45% faster provisioning via Intune/Jamf automation
Enterprise Operations
- 200+ critical incidents resolved
- 15+ governance policies authored
- 10 enterprise sites modernized (Wi‑Fi/VoIP)
Featured Projects
Amazon Project Kuiper — EGSE Deployment
Mission‑critical satellite test infrastructure
- Standardized 8‑phase deployment workflow
- Authored readiness + validation documentation
- Reduced onboarding time 40%
- Supported Linux/Windows EGSE systems
Repo: https://github.com/Suren-Jewels/Kuiper-EGSE-Deployment
ServiceNow — Hybrid Cloud Capacity Optimization
Fleet‑scale resource & cost management
- Managed 1,000+ servers across 34 PODs
- Improved utilization 32%
- Recovered $2M+ in unused assets
- Stabilized RHEL8 upgrade path
Repo: https://github.com/Suren-Jewels/ServiceNow-Capacity-Optimization
Federal IL4/IL5 — Secure Access Platform
FedRAMP‑aligned identity & device provisioning
- Supported 500+ federal users
- Automated provisioning (45% faster)
- Implemented MFA, PAM, VPN, compliance controls
- Maintained 99.8% uptime
Repo: https://github.com/Suren-Jewels/Federal-Security-Support
Scripts Toolkit — Automation & SRE Utilities
Reusable automation for cloud, security, and systems
- Python, PowerShell, Bash, Terraform
- Log parsing, validation, bulk operations
- Production‑ready patterns
Repo: https://github.com/Suren-Jewels/Scripts-Toolkit
Impact Snapshot
| Area | Result |
|---|---|
| EGSE Deployment | 40% faster onboarding |
| IL4/IL5 Platform | 45% faster provisioning |
| IL4/IL5 Platform | 99.8% uptime |
| Capacity Optimization | $2M+ recovered |
| Capacity Optimization | 32% utilization improvement |
| Hybrid Cloud Fleet | 1,000+ servers / 34 PODs |
| Federal Support | 500+ users |
| Enterprise Ops | 200+ incidents resolved |
Core Skills
Cloud & Infrastructure
Azure • AWS • GCP • M365 • Hybrid Identity • VDI • Linux • Windows
Automation & IaC
Python • PowerShell • Bash • Terraform • GitHub Actions • CI/CD
Security & Compliance
Zero Trust • IAM/MFA/PAM • FedRAMP IL4/IL5 • NIST • Endpoint Security
Identity & Access
Okta • YubiKey • Entra ID / AD • RBAC • VPN • Conditional Access
Enterprise Tools
ServiceNow • Intune • Jamf • VMware • JIRA
Education & Certifications
Education
- University of Washington — Applied Machine Learning
- Bellevue College — Cloud Architecture
- M.S. Software Engineering
- B.S. Computer Science
Certifications
- AWS Cloud Practitioner
- Azure Fundamentals
- Terraform Associate
- M365 Administrator
- ITIL 4 Foundation
- CompTIA Cloud+
Contact
Some projects involve sensitive or proprietary systems. All shared documentation is sanitized.